The ISO 9002 certificate is a standard designed by the ISO international organization that has been deprecated and integrated into other protocols and certificates of that organization.
Throughout the years, the standard was added to various texts: in the year 2000 it had its first revision, where it was replaced by the ISO 9001: 2000 certificate; 2009 saw the emergence of ISO 9001: 2008 which superseded the previous one; and finally, ISO 9001:2015 came to be, which is valid today. Below we will analyze these texts, their validity and their purposes.
Uses of ISO 9002 and its successors
The ISO 9002 standard is part of the ISO 9000 standards, which are protocols for voluntary implementation by companies seeking to adopt a quality system.
Depending on their number, the ISO standards of this family address different aspects. In the case of the ISO 9002 standard, the focus was centered on companies that produce and ship products, rather than on those that deal with patents or new products.
The text included different aspects to guarantee control and quality throughout the production processes: from procedures to review contracts to the maintenance of equipment or statistic creation techniques.
The ISO 9002 certificate was valid since its emergence in 1987 until the year 2000 when it was integrated into the ISO 9001 standard. Both texts had great similarities, and their merger meant that a single certification would cover production, manufacturing and other services, in addition to the generation of new products and patents.
The fields and types of companies where the ISO 9002 was to be implemented included manufacturing companies that used assembly lines (whether as subsidiaries or otherwise) and organizations that provided services, such as schools and hospitals.
Later, in the case of ISO 9001: 2008 (which replaced the ISO 9002 standard) it was stated that the main purpose of the standard was to “assess the organization’s ability to comply with client and legal requirements and with the regulations that apply to the product, as well as with the organization’s own regulations.”
Through these certificates, the companies generate Quality Management Systems (QMS). These are a series of regulations and procedures to guarantee high, persistent quality standards in a company’s vital processes (production and services, for the most part).
Which fields implement does the ISO 9002 certificate cover?
The ISO 9002 certificate covers different fields that may benefit from the application of this quality process, including:
- Inspections and testing
- Handling, storage, packaging, preservation and shipping
- Non-conforming product control and corrective measures
- Procedures for the performance of internal audits that guarantee quality control
- Employee training as per the quality standard
How to implement quality systems and why
Companies willing to apply any of the ISO standards of the 9000 family commonly hire an external consultant. This expert analyzes the needs of the company and manages the change so that the certificate can be obtained.
Generally, the implementation process takes between 10 and 24 months, after which the certification agencies verify whether the standards are being complied with.
There are several advantages to implementing and getting certified under the ISO standard quality systems:
- Improved customer satisfaction: improved processes leads to higher quality, which in turn leads to greater customer loyalty and an increase in sales.
- Generation of a framework for the company to meet standards and regulations
- Ensuring consistent results
- Fostering a continuous improvement through quality control and proactive measures
At Safe Load Testing Technologies we assist companies in complying with quality requirements and packaging standards thanks to our innovative package optimization and testing solutions. In a globalized world, we help you guarantee that your goods arrive in perfect condition to the end customer.
When it comes to packaging, ISO standards aim for companies to be able to guarantee the control and testing of the chosen packaging (including materials testing) so that it meets set requirements. This will require the implementation of transport simulation equipment that guarantees the optimization of the package and prevents risks during the distribution cycle.
Get in touch with us and let’s discuss how we can help you implement a packaging quality system.